You have up to 30 days from the date of delivery to return your item(s). To ensure a successful return, please make sure that the product is in as-new condition, and that you have the original packaging on hand. A restocking fee of 15% may apply. Refunds will be issued in the form of the original payment. Refunds will be issued within 2 weeks of the completion of YCG, Inc’s return process. This process may take several weeks to complete. Please follow the instructions below to return your item(s).

Please send item(s) for return to:
YCG, Inc.
2603 Reach Road, Rear bldg
Williamsport, PA 17701

Return Requirements:

  1. RMA # (visit our website to complete the form)
  2. Quote #, PO #, or Order #
  3. Purchase Receipt
  4. Shipping Address
  5. Original Packaging.

You can reach us Monday through Friday from 7:00 AM EST – 3:30 PM EST

Office: (570) 494-1150

Fax: (570)494-1021

YCG, Inc. carries both a parts & labor warranty for any manufacturing defects. This is a normal use warranty and does not include abuse of any kind.