You have up to 30 days from the date of delivery to return your item(s). To ensure a successful return, please make sure that the product is in as-new condition, and that you have the original packaging on hand. A restocking fee of 15% may apply. Refunds will be issued in the form of the original payment. Refunds will be issued within 2 weeks of the completion of YCG’s return process. This process may take several weeks to complete. Please follow the instructions below to return your item(s).

Return Requirements:

  1. RMA #
  2. Quote #, PO #, or Order #
  3. Purchase Receipt
  4. Shipping Address
  5. Original Packaging

Please send the item(s) for return to:
YCG, Inc.
2603 Reach Rd, Rear Bldg
Williamsport, PA 17701

You can reach us Monday through Friday from 7:00 AM EST – 3:30 PM EST

Office: (570) 494-1150

Fax: (570) 494-1021

YCG, Inc. carries both a parts & labor warranty for any manufacturing defects. This is a normal use warranty and does not include abuse of any kind.