RETURN POLICY
You have up to 30 days from the date of delivery to return your item(s). To ensure a successful return, please make sure that the product is in as-new condition, and that you have the original packaging on hand. A restocking fee of 15% may apply. Refunds will be issued in the form of the original payment. Refunds will be issued within 2 weeks of the completion of YCG’s return process. This process may take several weeks to complete. Please follow the instructions below to return your item(s).
Return Requirements:
- RMA #
- Quote #, PO #, or Order #
- Purchase Receipt
- Shipping Address
- Original Packaging
Please send the item(s) for return to:
YCG, Inc.
2603 Reach Rd, Rear Bldg
Williamsport, PA 17701
You can reach us Monday through Friday from 7:00 AM EST – 3:30 PM EST
Office: (570) 494-1150
Fax: (570) 494-1021
sales@the-ycg.com
YCG, Inc. carries both a parts & labor warranty for any manufacturing defects. This is a normal use warranty and does not include abuse of any kind.